The Fine Print
Primary Ticket Outlet
Bow Tie Chelsea Cinemas 9 – 260 West 23rd Street (btwn 7th and 8th Aves.)
- Extended hours: Tuesday, March 29 & Monday, April 4 - 11am-6pm
- Weekdays: March 29 – April 12 - 4pm-8pm (excluding dates/times above)
- Weekends: March 29 – April 12 - 11am-6pm
- Festival: April 13-24 - Open 1 hour prior to scheduled show time
Pre Festival Ticket Kiosk
Brookfield Place – 230 Vesey Street (2nd Floor Concierge Desk)
- Daily: Tuesday, March 29 – Tuesday, April 12 - 11am-6pm
Screenings at the Beacon Theater are considered Gala events that are available to the public. Ticket prices vary depending on the event and seating location. Tickets are sold through Ticket Master (made available through TFF website) and are ONLINE ONLY; Beacon tickets are not available at TFF box offices.
Customer Service Contact Info:
Local: (646) 502-5296
Toll free: (866) 941-FEST (3378)
Customer Service Email: firstname.lastname@example.org
A per ticket fee of $3.50 is applied to all orders made online or through our call center.
Call Center Hours of Operation:
Monday, February 29 – Friday, March 18: Monday-Friday, 11am-6pm
Monday, March 21 – Friday, April 29: Operational 7 days a week, 11am-6pm
Rush will be offered when advanced tickets for a screening or event are no longer available. The Rush system functions as a standby line that will form at the venue approximately 45 minutes prior to scheduled start time. Admittance is based on availability and will begin roughly 10 minutes prior to program start time. Rush Tickets are the same price as advance tickets payable upon entry. There is a limit of 1 Rush Ticket per person.
PATRON MUST BE PRESENT IN LINE AT THE VENUE 30 MINUTES PRIOR TO SCHEDULED START TIME OTHERWISE THEIR TICKET MAY BE FORFEIT TO THE RUSH LINE.
NO REFUNDS. NO EXCHANGES. NO RESALE. ALL RIGHTS RESERVED.