Festival FAQs

Attending In-Person Events:

Festival Venue Info

Please visit our new How to Fest section for all venues and a map of the Festival footprint.

Box Office FAQ:

Visit here for passes and ticket packages that are available now.

  • When are tickets on sale?
    • Single tickets will be available for purchase starting Tuesday, April 30 @ 11am.
  • Do ticket packages go off sale?
    • All ticket packages will be off sale on Monday, April 22 @ 8pm.
  • Can I purchase tickets in person
    • There are no tickets sold in-person prior to the festival, all transactions must be made online through the Tribeca website. There will be fully operational box offices at our primary screening venues during the festival.
  • Can I pay with cash in-person?
    • Box Office locations are cashless and require a credit/debit card to complete a purchase.
  • Are tickets transferable
    • Yes, all screening tickets are transferable.
  • Can I reserve a specific seat in advance?
    • We do not offer reserved seating for tickets or passes. All seating is general admission and first come, first served. The only exceptions are gala events located at Beacon Theatre and/or United Palace.
  • How early can I arrive at my screening?
    • Lines form at the venue approximately one hour prior to screening start time. We will begin loading attendees 30 mins prior to scheduled start time.
  • Can I arrive after the screening starts?
    • Late arrivals will be allowed entry on a space available basis and are not guaranteed. Rush/standby tickets are sold to any empty seats in the venue at the start of every screening.
  • If I misplaced my email confirmation and ticket, can you look me up on site?
    • Venue staff can reference orders on site. However, to prevent delays in entry we highly recommend contacting boxoffice@tribecafilm.com in advance if you misplaced your confirmation email. They will be able to resend your confirmation and ticket.
  • What are RUSH Tickets?
    • Rush tickets are offered when a screening or event is sold out. The Rush system functions as a standby line that will form at the venue approximately one hour prior to scheduled start time. Admittance is based on availability and will begin roughly 10 minutes prior to program start time. Rush Tickets are the same price as advance tickets and are payable upon entry.
  • Is parking available at the venue?
    • There is no dedicated festival attendee parking available at venues. Visit nyc.gov for parking garage locations and rates.
  • Do I need a ticket for the free screenings?
    • Free tickets are available while supplies last through the online film guide and are required to attend free screenings. Note that a ticket for a free screening does not guarantee entry, free events are first come first served and subject to available seating.
  • Can I bring my own food/beverages?
    • Outside food and beverages are not permitted.
  • Are outdoor screenings cancelled if it rains?
    • The show must go on! Outdoor screenings/events will take place rain or shine. Attendees will be notified in advance if an event is cancelled due to severe weather conditions.
  • What is the dog policy for outdoor screenings?
    • Dogs are not permitted into any festival venues. Only service animals with verifiable certificates will be granted entry.

COVID-19 Health & Safety Protocols

In accordance with NY State Department of Health guidelines, proof of vaccine is not required for venue entry. If there are any changes to the guidelines or venue specific guidelines, they will be available here prior to the 2023 Festival

Accessibility Info

Accessibility information is posted here and will be updated on a rolling basis 2024 Festival events and venues are finalized. Patrons with disabilities who purchase a ticket, ticket package or pass prior to such posting will be entitled to a full refund if such patron has any accessibility concerns.


Every year we hear from enthusiastic fans asking how they can support festival operations. We do not have volunteer opportunities at our festival, so the only way for people to get involved is if they’re selected for a role we are hiring for. The list of open roles is available on our careers page if you would like to apply.

Questions or concerns, please contact: festival@tribecafilm.com